Caroline Charles

    Response Time: Usually responds within 30 minutes

    Verified by PlusGuidance

    Professional insurance

    • Advanced Diploma in Integrative Counselling

    How I can help you

    Video Counselling can be a place to let go of the carefully presented story we tell the world and just 'be' -  unedited and unfiltered. In collaboration, we will begin to work through what is most pressing for you to speak about, feelings, thoughts, memories, sensations, fantasies or dreams. We will be thoughtful about what emerges for you and make meaning in the context of your unique history, culture, sexuality and personality.

    In the sessions, we will illuminate self-defeating patterns that may be sabotaging your life, work through a challenging situation or life crisis and identify existing and new strengths. This process is sometimes difficult, but you might come to know, at the gut level, that it is possible to perceive what has been a problem for you in a new way. And my hope is that your life will become deeply satisfying and an authentic expression of who you are.

    What to expect

    I offer a free fifteen-minute consultation to further discuss your requirements, also to get a sense of how we might work together. Arrangements can be either short or long-term, and there will be progress reviews with either option. I endeavour to provide a confidential service at every stage of contact, from your initial phone or email enquiry, the consultation and subsequent sessions.  


    Online Counselling isn’t a direct substitute for face-to-face sessions but it is an alternative way to access support which might suit some people better. I use a platform called Plus Guidance which offers a safe and easy to use interface for arranging, paying for and ‘attending’ sessions.  If you have a computer and are comfortable using the internet, then you will find using this service straightforward. I choose to use this platform because it offers a very high level of security and thereby ensuring your confidentiality is protected. To arrange an Online Counselling session you can contact me via email and I will send you an invitation to register.


    It is important to note that Online Counselling might not be appropriate if you are in crisis; such as contemplating suicide or at serious risk of harm to yourself, or someone else.  If this applies to you, please contact a more immediate type of support such as calling Samaritans or attending your local Accident and Emergency Service.



    About me

    As an Integrative Counsellor, I believe that no single approach can treat each client in all situations. My approach draws on theories to address anxiety, depression, disordered eating, self-esteem problems, trauma resolution, relationship challenges and other issues related to psychological health. I am a member of the BACP and I am working towards UKCP accreditation and I adhere to their codes of ethics.

    I have a personal interest in mindfulness and neuroscience, and ways in which we can heal the mind, brain and body in the counselling relationship by offering a new experience of ‘relationship’. I have brought into my practice a ready sense of humour, a desire to understand diverse human narratives and making genuine connections with people. My belief is that we are fellow travellers in our striving for health and insight, and I take pleasure in the privilege of walking beside clients as they reach towards their goals too.

    Please go to my website Authentic Human Counselling if you wish to know more about me.


    • Location: Ipswich, United Kingdom
    • Professional bodies:
    • What I help people with: (in order of expertise)
      1. Depression
      2. Trauma
      3. Domestic Violence
      4. Disabilities & Chronic Illness
      5. Bereavement
      6. Anxiety
      7. Sexual Abuse
      8. Abuse & Neglect
      9. Relationship Issues
      10. Health Issues
    • Therapy types I offer: (in order of most commonly practised)
      1. Humanistic Therapy
      2. Integrative Therapy
      3. Psychodynamic Therapy
    • Languages:
      • English
    • Qualifications verified by PlusGuidance:
      • Advanced Diploma in Integrative Counselling
    • Recommend me:
    • My availability
      Hours in this calendar are set to Coordinated Universal Time (UTC). If you currently operate in a different timezone you will have to convert your local time. For assistance click here
    • My session prices
      Video session
      from £40