Using the website

Just been verified?
This section has everything you need to know to go from newbie to expert user in no time.

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24/7 Messaging Therapy guidelines
Here are some guidelines on how to conduct 24/7 messaging therapy on PlusGuidance.

How video, voice and messaging sessions work
Description of our session types on PlusGuidance, and how they work.

How to get new clients
If you're new here or don't have enough clients, this guide is for you. Here are the most important things you need to know to have success on PlusGuidance.

Guidelines for the free introductory sessions
Getting prospective clients comfortable enough to work with you online takes skill. Here are our guidelines for how to handle the 15-minute free sessions on PlusGuidance.

FAQ: Stripe payments
We use Stripe to transfer money from sessions to your bank account. The following answers some of the most frequent questions we've had from you.

How instant sessions work
Guide for therapists on how instant sessions work on PlusGuidance.

How booked sessions work
Guide for therapists on how to book and attend prebooked therapy sessions.

Getting started
Here's an overview of the things you need to set up on PlusGuidance, so you can start having online therapy with clients.

Why you need to use Chrome
Why Chrome? There are several reasons for that.

Pricing for verified therapists
Fee system for verified therapists on PlusGuidance.

Sharing files with clients
You can securely exchange documents and files with clients via PlusGuidance. This guide explains how you do this.

Suicidal client guidance
Our guidelines, should a client in acute crisis or exhibiting suicidal behaviour contact you via PlusGuidance.

How online payments work
Information for verified therapists about our payment system and how it works for them and their clients.

Simplify your practice with PlusGuidance