Claudia Smith

    Services offered:    

    How I can help you

    Whether we meet face to face or online, counselling is a time where you can talk or type in confidence about the issues that are concerning you. I aim to provide you with a safe space to explore and understand the difficulties that you are experiencing. As we begin I'll ask you to tell me a bit about what you are struggling with and how you hope counselling might help you.  Dependent upon the issue you bring will depend on how we work together. Some issues it can help to look at the past and find clues as to what might be causing the problem.  Other issues it might be more helpful to explore possible solutions to a problem situation. The way we work will be unique to you  but for me the most important thing is that you find counselling helpful.

    What to expect

    Before we get started it's really important that we agree how we are going to work together online, just as you would if you were meeting a counsellor face to face.  Please take a moment to read my  Informed Consent this runs through some basic information about how I work and what to expect from online counselling. If you are unclear about any aspect of how I work online please do contact me and I'll be happy to explain more. 

    About me

    I am an accredited BACP registered counsellor with over 10 years experience of counselling, specialising in providing online counselling, using email, instant messaging and video. 

    I have a experience in supporting clients with depression, work related stress, anxiety, low self esteem. I also have a special interest in working with individuals who are preparing to relocate overseas or who are returning to their passport country.   Having lived overseas myself I have an understanding of cross-cultural issues including: parenting TCK (third culture kids); culture shock, the importance of preparing for returning to one's passport country and debriefing. 


    Life coaching can support you as you plan, prepare and work towards achieving your goals.  Coaching helps you by assisting you to organise your thoughts, prioritise your actions, identify obstacles to success and create an action plan to achieve the changes you wnat to make in your life.

    I am trained in Online Coaching, which can be helpful with goal related issues e.g. improving work life balance, stopping smoking, weight management, improving fitness, gaining a qualification and changing career.

    Expat Support
    If you are an expat living overseas and preparing to return 'home' to your passport country, you may have heard of the terms re-entry and debriefing.  
    Re-entry counselling can help you begin to process your cross-cultural experiences and prepare to leave to return 'home'.  It is advantageous to start preparing several months (approximately 10 months) before you arrive back, especially if you have lived overseas for a number of years. If you have had a short term assignment/volunteer placement of a year or less, it can help to begin thinking about returning home around 8-12 weeks before you head back.  This can help to reduce reverse culture shock and help you to settle into the next stage of your life back 'home'.
    I also provide Re-Entry counselling for parents to help you consider how to support your child through the re-entry process. Do contact me for full details.

    If you have already arrived back 'home' after an overseas assignment, I also offer debriefing which usually takes around 2 - 3 hours, to talk through your expat experiences.  This can be done over a 1-3 IM sessions or emails.
    • Location: The Westway Clinic, RH16AA, Surrey, Redhill, United Kingdom
    • What I help people with: (in order of expertise)
      1. Depression
      2. Terminal Illness
      3. Stress
      4. Postnatal Depression
      5. Work, Education & Career Issues
      6. Bereavement
      7. Worry
      8. Anxiety
      9. Self-Esteem
      10. Work Stress
    • Therapy types I offer: (in order of most commonly practised)
      1. Integrative Therapy
      2. Coaching
    • Languages:
      • English
    • Qualifications verified by PlusGuidance:
      • Advanced Diploma in Integrative Counselling
      • Coach Competency Certificate
      • Certificate in Weight Management
      • Certificate in Working Therapeutically Using Asynchronous Email
      • Certified Cyber Therapist
    • Recommend me:
    • My availability
      Hours in this calendar are set to Coordinated Universal Time (UTC). If you currently operate in a different timezone you will have to convert your local time. For assistance click here